Order Info
Delivery

Delivery time to European countries may take up to one week, to countries. Shipping within the Netherlands takes up to 48 hours, provided that the order is placed before Friday 12.00h am. Monday no delivery. Sensi Graves Bikinis Europe takes no responsibility for delivery imperfections on account of the postal service.

*For delivery in the US, please go to: www.sensigravesbikinis.com

Lost packages

In case of lost packages, although very rare, Sensi Graves Bikinis Europe takes full responsibility. Customers will be compensated with a shipping free replacement of the original order. In case of lack of stock, Sensi Graves Bikinis Europe offers a refund. Sensi Graves Bikinis Europe will inform you about the compensation within 48 hours after having received your notification about undelivered packages.

Shipping & handling costs

Prices of bikinis are excluding shipping and handling costs. Costs within and outside of European countries are 6,95 euro’s; within the Netherlands 3,95 euros, including Track & Trace.

Return policy

Are you not satisfied with the product? It can always be returned. The timespan to return a product is 14 days after having received the product at your shipping address. Please note, Before returning the product, it is obliged to inform us upfront via our return form. You don’t have to wait for an answer. After submitting the form you can send the product back right away. Without  having informed us upfront, returns will not be accepted by Sensi Graves Bikinis Europe and therefore sent back, nor will they be compensated by credits or refunds. Shipping costs for returns are on the costumers own account. You can choose your own shipping method and therefore you are responsible for the delivery at Sensi Graves Bikinis Europe in time.

Please note: for hygienic reasons, bikini bottoms can only be returned when the hygienic strip of the bottom has not been removed, the product has not been damaged and has not been used. If these criteria are not met, Sensi Graves Bikinis Europe offers no compensation and will send back the product. Also, the original brand labels should be attached, both on tops and bottoms. Shipping costs will not be refunded.

Do you want to return your bikinis? Use a safe packaging method, which can’t damage the pieces and send them to:

Sensi Graves Bikinis Europe, Zuideinde 69, 2445 AT Aarlanderveen, The Netherlands

Your Legal rights

Nothing in above section affects your statutory rights, being a customer.

 

General Terms & Conditions

Terms & Conditions